Skip to content
Employee Policies & Procedures
These policies are updated regularly, so be sure to check back often to make sure you have the most up-to-date information.
Section 1: Leadership
- 1: Woodhaven Leadership
- 1-8-3: Woodhaven Vehicle Use
- 1-8-4: Use of Personal Vehicle for Business
- 1-8-5: Emergencies with Woodhaven Vehicles
- 1-9-1: Confidentiality
- 1-9-3: Solicitation & Business Activities
- 1-9-4: Smoking
- 1-9-5: Chain of Command
- 1-9-6: Use of Woodhaven Facilities
- 1-9-7: Telephone Usage
- 1-9-10: Pet Regulations
- 1-9-11: Quality Assurance Team
- 1-9-14: Approval of Job Descriptions with Written Procedures
- 1-9-15: Information Systems & Communication Devices
- 1-9-16: Media Relations
- 1-9-17 Strategic Planning
Section 2: Office of Habilitation & Residential Services
- 2: Office of Program Services
- 2-2-1: Emergency/Non-Emergency Procedures for Injury/Illness of Individuals Served
- 2-2-2: Handling Medicaid Cards
- 2-2-4: Reporting Procedures for Unusual Occurrences, Epidemic, etc.
- 2-2-7: Medications at Woodhaven
- 2-2-17: First Aid
- 2-6-2: Content, Security & Access of Individual’s Records
- 2-6-3: Sexuality Issues & Training
- 2-6-7: Grievance Procedure for Individuals Supported
- 2-6-8: Abuse/Neglect Reporting, etc.
- 2-6-9: Unsupervised Visitation of Minor Children
- 2-6-10: Functional Profile
- 2-6-11: Missing Person Search Plan
- 2-6-12: Arrest or Detention of Individual Supported
- 2-6-13: Individual Plan
- 2-6-14: Behavioral Support Strategies & Procedures
- 2-6-15: Participation of Individual Supported in Research Projects
- 2-6-16: Handbook for Individuals Served
- ATTACHMENT: HANDBOOK
- 2-6-18: Medical Appointment Record
- ATTACHMENT: Medical Appointment Record Form
- 2-6-19: Positive Support Team
- 2-6-21: Individual Supported Complaint Procedure
- 2-6-22: ISL Maintenance Request
- 2-6-23: Death of a Resident
- 2-6-24: Admission, Orientation, Discharge
- Application for Admission
- Medical Appointment Record
- 2-6-25: Risk Assessment
- 2-6-26: Critical Incident Procedure
- 2-6-27: Overnight Travel for Individuals Supported with Staff
- 2-6-28: Individuals Supported Visiting Staff Personal Residence and Their Staff Family Events
- 2-6-29: Communication between Shifts
- 2-6-30: Daily Note Documentation in Therap
- 2-6-31: Home Coordinator Review of Required Therap Documentation
- 2-6-32: Supporting Individuals Receiving Hospice Services
- ATTACHMENT: Documentation Form 1
- ATTACHMENT: Documentation Form 2
- 2-6-33: Supported Living Protocol
- 2-6-34: Provider Owned and Controlled Residential Settings
- 2-6-35: Community Access and Choice
- 2-6-36: Community Integration/Day Program
- 2-6-37: Virtual Capabilities
- 2-6-38: Behavior Services
- 2-6-39: Well Water Testing Yearly
- 2-6-40 Residential Services Emergency Contact
- 2-6-41 Virtual Delivery of Services (VDS)
Section 3: Financial Planning & Management
- 3: Financial Planning and Management
- 3-6-1: Funds of Individuals Supported
- 3-6-1 Attachment Worksheet
- 3-6-1 Attachments
- 3-6-2: Census & Attendance Records
- 3-6-3: Food Stamps
- 3-6-4: Community Connections Funds
- 3-9-1: Business Record Retention Schedule
- 3-9-2: Accounting Procedures for Gifts in Kind
- ATTACHMENT: 3-9-2: Gifts-In-Kind Form
- 3-9-3: Operating Fund & Other Funds
- ATTACHMENT: 3-9-3 Cash Advancement Form
- 3-9-4: Disposition of Surplus Property
- 3-9-4 Attachment Surplus Property Bid Form
- 3-9-5: Staff Travel & Business Reimbursement
- 3-9-7: Medicaid Billing Overpayments
- 3-10-1: Payroll Time & Attendance System
- 3-10-2: Risk Management Plan
- 3-10-3: Financial Risk Management Plan
- 3-10-4: Online Banking
- 3-10-5: Credit Card Donations
- 3-10-6: Investment of Funds
- 3-10-7: Accepting Gifts
- 3-10-8: Records of Variance
- 3-10-9: Fixed Asset Capitalization Policy
- 3-10-10: Spending Money from the Repair & Replacement Fund
- 3-10-11: Operating Reserve Policy
- 3-10-12: Operating Fund Liquidity Policy
- 3-10-13: Accounting and Billing Services
- 3-10-14: Bring Your Own Device
Section 4: Human Resources Development
- 4: Workforce Development and Management
- 4-2-1: Employee Health
- 4-2-2: Injuries on the Job
- 4-9-1: Benefits
- 4-10-1: Employee Orientation
- 4-10-2: Grievance Procedure/Appeal Process
- 4-10-3: Affirmative Action Plan
- 4-10-4: Information Management/Input from Stakeholders
- 4-10-5: Live-in Staff
- 4-10-6: Equal Opportunity Employment
- 4-10-7: Sexual Harassment
- 4-10-8: Earned Time Off for Non-Exempt Employees
- 4-10-9: Personnel Files & Records
- 4-10-10: Family and Medical Leave
- 4-10-12: Leaves of Absence
- 4-10-14: Hiring & Employment
- 4-10-15: Addition or Deletion of Shift Hours
- 4-10-16: Lay-Off
- 4-10-17: Cultural Diversity Statement and Plan
- 4-10-18: Overtime Non-Supervisory Management Staff
- 4-10-19: Pay for Performance Planning & Appraisal System
- 4-10-21: Employee Relations/Affirmative Action Committee
- 4-10-22: Holiday/Vacation & Sick Leave for Exempt Employees
- 4-10-23: Organization & Personnel Files
- https://www.woodhaventeam.org/wp-content/uploads/2025/09/4-10-24-reviewed-12.24.24-2.pdf
- 4-10-25: Training Recertification Requirements
- 4-10-26: On-Call Employees
- 4-10-27: Team of the Quarter
- 4-10-29: Employment with Other Agencies
- 4-10-31: Incentive Compensation Plan
- 4-10-32: Incremental Years of Service Incentive Plan
- 4-10-33: Employee of the Month/Year & Rising Star Program (Replaces Employee of the Quarter)
- 4-10-34: Responding to Subpoenas, Legal Process & Search Warrants
- 4-10-35: Code of Ethics Plan
- 4-10-36: Progressive Employee Counseling & Corrective Guidelines
- 4-10-37: Woodhaven Employee Assistance Program
- 4-10-38: Volunteer/College Student Placements
- 4-10-39: Prof. Licensure/Cert/Reg. Requirements
- 4-10-40: Tuition Assistance Program
- 4-10-41: Alcohol & Drug Abuse
- 4-10-42: Appeal of Termination
- 4-10-43: Resignation/Lay Off Procedures
- 4-10-44: Donation of Earned Time Off
- 4-10-46: Cell Phones in the Workplace
- 4-10-47: Continuing Education
- 4-10-48: Distractions while operating a Woodhaven Vehicle
- 4-10-49: Call-In Procedure
- 4-10-50: Social Media Procedure
- 4-10-51: Accessibility of Woodhaven’s Policy and Procedure Manual to Employees
- 4-10-52: Woodhaven Owned Cell Phones
- 4-10-53: Automatic ETO Buy Out Option
- 4-10-54: Health Insurance Subsidies
- 4-10-55: DSP/Job Coach of the Year
- 4-10-56: Attendance Point System
- 4-10-57 Pay for Performance Bonus System
- 4-10-58 Intern Hiring
- 4-10-59 Company Paid Sponsorships
- 4-10-60 Employee Participation in Car Donation Purchase
- 4-10-61 Non-Discrimination Public Accommodation
Section 5: Rights, Safety & Health
- 5: Rights, Safety & Health
- 5-2-2: Medical Abbreviations
- 5-2-6: Maintaining Health & Well-Being of Persons Served
- 5-2-6: Woodhaven Hospitalization/Discharge Plan
- 5-2-7: Dietary Practices
- 5-2-8: Health Identification and Planning System (HIPS) Process
- 5-2-11: Medication Aide Competency – Level 1
- 5-2-12: Extreme Heat
- 5-2-14: Infection Control
- 5-2-17: Drug & Alcohol Testing
- 5-6-1: Ingestion or Misuse of Possibly Toxic Substances
- 5-6-2: Seizure and Water Dangers
- 5-8-1: Safety & Health Committee
- 5-8-2: Hazardous Material Storage, Use, Control & Communication
- 5-8-3: Monitoring Health & Safety of ISL Units
- 5-8-4: Safety in the Use of Hot Water
- 5-8-7: After Hour Maintenance Emergencies
- 5-8-10: Emergency Plans for ISLs
- 5-8-11: Emergency Plans for Administrative Buildings
- 5-10-7: Suicide
- 5-10-8: When to Contact Health Services
- 5-10-10: Delegation of Nursing Tasks
- 5-10-11: Emergency Preparedness Plan
- 5-10-12: Do Not Resuscitate Orders
- 5-10-13: CPR (Cardiopulmonary Resuscitation)
- 5-10-14: Appropriate Clothing, Footwear and Hygiene While Working with Individuals Supported
- 5-10-15: Global Pandemic Response
Section 6: Obtaining Input from Stakeholders
Section 7: Accessibility Plan
Section 8: Outcome Measures
Section 9: Legal Requirements
Section 10: Organizational Risk Management Policy
Section 11: Fundraising Policy
